The organization needs a strategic vision to create a new financial system: UEPEX
UEPEX is outdated and It has a lot of usability problems. We need to create a new one.
All the teams have the need of to learn new agile processes and create the UX area. The testing and analyst team have old fashioned work methodologies. They dont understand the CX and UX process.
- Involve functional analysts in the subject of user experience and new functional methodologies
- Define reasons to focus on user needs
- Acquire skills of user research techniques
- Understand the importance and benefits of forming an interdisciplinary team and working collaboratively
- Demonstrate prototyping skills and develop the ability to test usability
- Understand the importance to measure the KPI
- Achieve consensus between the parties to determine long-term vision and purpose (Three years)
- Find, understand, justify and propose the value and benefits proposal.
- Investigate the risks and possible opportunities
- Determine strategy to carry out the objective
- Try to identify tactics for the development of the final product
Workshops in order to involve the team in the service design process with collaborative exercises and cases examples.
What is UEPEX?
UEPEX is a financial sofware created in 2004. The objetive is execute external loans, for specific programs or projects.